T and C’s

Description of goods and/or services
Techlounge Pty is a business in the IT reseller industry that markets IT hardware.
Delivery policy

Subject to availability and receipt of payment, requests will be processed within .1-3 days and delivery confirmed by way of email. Delivery is free within the Gauteng area but outside Gauteng courier fees will be applicable and communicated to the customer.

Return and Refunds policy
The provision of goods and services by Techlounge Pty is subject to availability.  In cases of unavailability, Techlounge Pty will refund the client in full within 30 days.
Warranty Policy (faulty products): 

All products are covered by the manufacturer’s original warranty, which is normally 1 to 3 years(occasionally more) from the date of invoice. Please check the warranty period and validity with a Techlounge consultant before returning the item. Please check the warranty validity with a representative before shipping a faulty product to Techlounge.

Customer privacy policy

Techlounge Pty shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

EFT to the Techlounge Pty bank account, the details of which will be provided on request

Lightning or other electrical surge damage

This type of damage will not be covered by the product warranty.
– Blown/burnt caps/ICs are clear signs of surge damage, but sometimes this damage is not as obvious.
– Connecting your devices to incorrect power plugs or other improper voltage supply will also likely cause damage and void the warranty.

 

Notes regarding overclocking:

Please realize that there is a certain risk involved with overclocking, including adjusting the setting in the BIOS or using the third-party overclocking tools. Overclocking may affect your system stability, affect the longevity or even cause damage to the components and devices of your system. It should be done at your own risk and expense. We are not responsible for possible damage caused by overclocking. Using modified/hacked firmware will void your warranty

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).

Responsibility

Techlounge Pty takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and Techlounge Pty chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Techlounge Pty may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

Techlounge Pty contact details

Support: info@techlounge.co.za

Support: (011) 803 2036